Issue 7

Phyllis J. Campbell Discusses the Future of Banking

“Privacy is the hot issue going into the next millennium, not just among clients themselves, but within our bank, and even in the halls of congress. The fundamental questions is ‘who controls personal information?’ There are no easy answers. Data warehousing and mining will transform banking in the next ten years…” – Phyllis Campbell

Benchmark Ethics: Responsibility

Irresponsibility is an epidemic in our era. Too many individuals and organizations deny, ignore, or evade responsibility for their actions. In all sectors, irresponsibility is rising — blaming others, excusing oneself, and telling everyone else to buzz off. The high profile cases are troubling, of course (Presidents Nixon and Clinton, the Challenger space disaster, the …

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InReview – Issue 7

Leading Change: The Argument for Values-Based Leadership
by James O’Toole
The Cult of Information: A Neo-Luddite Treatise on High-Tech, Artificial Intelligence, and the True Art of Thinking
by Theodore Roszak
The Innovator’s Dilemma: When New Technologies Cause Great Firms to Fail
by Clayton M. Christensen
The Victorian Internet
by Tom Standage