Most of us have been frustrated by calling a business colleague with an urgent question and getting her voice mail. Worse, is trying to reach that person through a series of voice mail prompts that leave you looking for ‘press 6’ when there are only five choices. This is one of many examples where automation …
TechWatch: Technology-Enabled Self Service—Where are the Boundaries? Read More »
Paul Song, founder and CEO of ARIS Corporation, reflects on values and challenges of managing a rapidly growing high tech company.
Openness is the companion virtue to loyalty (the subject of Benchmark Ethics 5). Openness (in individual character or organizational culture) is not the same thing as emptiness; it doesn’t mean abandoning everything. But a radical openness, anchored by loyalty to one’s core mission and values, is a critical component in a benchmark ethics. Open people …
The Winner-Take-All-Society: Why the Few at the Top Get So Much More Than the Rest of Us
by Robert H. Frank and Philip J. Cook
The Practice of Technology: Exploring Technology, Ecophilosophy, and Spiritual Disciplines for Vital Links
by Alan Drengson
Data Smog
by David Shenk
